TimeLierG Companions
Steam release frozen - Valve is unprofessional. - Printable Version

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Steam release frozen - Valve is unprofessional. - TimeLierG - 08-12-2024

Hello everyone, updates for the Steam release of Crescent Quest are halted due to the unprofessionalism of Valve, apparently a community ban on a developers Steam account some how prevents the developer from using Steamworks fully making the developer not able to use their own discussions, events, announcements and more they rightfully purchased with the fee for uploading an app.

Keep in mind, this is a billion dollar company that allows user mods within the Steam community to ban someone. These bans are not given by employees but user mods. A single miscreant who licked Valves boots enough to become a forum mod is capable of shutting down entire businesses / companies / developers that put themselves on Steam. The developer account of, I don't know, FromSoftware could get banned and they wouldn't be able to, as an example, warn players of that online hacking situation that happened last year (or the year before). Why does a single Steam user with mod privileges have that ability? This is completely unreasonable, imagine banning someone for the right of their free speech and having what they paid for taken away, having their entire business on Steam taken away.

I have sent two Steam support tickets in with no response from Valve, I did get one response for a third ticket I made before these two, I asked what the reason was for the ban and the support agent said it was justified and completely ignored me. One of my new tickets was a data request for the ban, the other one was a message to the Steam Team of Steamworks asking if this ban truly is the cause of me not being able to use Steamworks (I know it is but I'm still appalled by it and wanted to question them on this decision). I really don't care if my game is on Steam or not, I will take it down if need be, if I decide to do this I will let Valve know I want my percentage of the money that's left that I earned, I don't care about the initial fee.

I want to let everyone know that this will not affect updates outside of Steam, I will be making my game available for purchase here or on another platforms and I will keep making updates as usual. Valve, a company that works with the undesirable SBI has been losing respect and support from many individuals and companies over time, some might say they don't need anyone's support but if you ban your entire consumer base for using the wrong words (if that's even what I was banned for) then you have an extreme loss of revenue and growth, it may seem unlikely but even the largest companies, businesses, corporations can decay over time and be replaced with new ones.

I will be providing updates on this situation. The current date is 8/11/2024.