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+-- Forum: Other (https://timelierg.com/forumdisplay.php?fid=24)
+--- Forum: TLGC Support | Help (https://timelierg.com/forumdisplay.php?fid=84)
+--- Thread: Reset Password or Email (/showthread.php?tid=54)
Reset Password or Email - TimeLierG - 06-01-2022
Did you lose, forget, or want to reset your password? When you select the "login" button on the very top of the page (next to the register button) when logged out, select "login" and then select "lost password?". You will be asked to state your email address that you have used to sign up for our site. Once you finish inserting your email and going past the image verification you can then select "request login credentials" under image verification. An email will be sent to you with further instructions. Remember to check your spam folder!
Still no email? Contact us personally using the "Contact Us" button at the very bottom of our TimeLierG Companions site page. We ask of you to wait at least twenty minutes before using this just to ensure you did not receive an email.
If signed in, you may go under "User CP" under our logo on the top bar and there is a reset password option.
Did you want to change your email? Use the same "Contact Us" button on the bottom of our TimeLierG Companions site and explain that you want to reset your email, you must also provide us with another email to apply to your account. This should be used only for security reasons or if you forgot your email, this is not an automated process but is done manually by us.
Once you use the "Contact Us" form and notify us of the new email you want we will apply it to your account as soon as we can. This email is shared only with us, it is not public.
UPDATE! You can now change your email manually. Go under "User CP" under our logo on the top bar. There is a reset email option.